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Privacy Policy

What personal information do we collect, and from where?

When you are in contact with us and through cookies we collect personal information about you. The information we collect is name, social security number, address, e-mail address and telephone number, purchase, order and usage history, IP address and information that you provide to our customer service.

That's why we process your personal information

We process personal data for order handling and for sending delivery status messages.

The treatment is necessary for us to fulfill purchase agreements with us.

 

Marketing

We process personal data to send offers, newsletters and marketing via e-mail, mail and SMS. The treatment is necessary to satisfy our interest in being able to communicate personal offers to you. You can contact us at any time to stop marketing to you as a customer.

Support Issues

We process your personal information in cases when you are in contact with customer service for example questions and complaints. The treatment is done to help you with your cases, which is our legitimate interest and to fulfill the obligation of law in complaints, exchange rights and open purchase but also to be able to solve your customer cases and give you the best buying experience. The treatment is necessary in order to meet our and your legitimate interest in handling cases via customer service.

 

According to law

We process personal data in order to comply with applicable laws, e.g. laws on accounting and taxation.

The treatment is carried out to fulfill the obligation under law.

Those who receive the personal data

We may share personal information when permitted by law. Your social security number will also be processed in connection with purchases on behalf of (or due to requirements from) payment and credit companies that need this for credit reporting purposes.

How long is the personal data is saved?

We store personal data for as long as it is needed for the purposes they were collected or for as long as required by law or other regulations.

Purchases and order history are saved as long as we are obliged to do so in order to comply with the law.

Customer service information related to purchases and complaints is stored as long as we are obliged to do so in order to comply with legal requirements. You can withdraw your consent at any time, for example, unsubscribe from our newsletter.

According to the Personal Data Act you have the right to access the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. Contact us in such cases via e-mail.

IF YOU HAVE ANY QUESTIONS ABOUT CONTENT YOU ARE SATISFIED TO WELCOME TO CONTACT US, WE TELL MORE (kundtjanst@affingos.com)

 

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